Privacy Policy

Effective Date: October 3, 2026
Last Updated: October 3, 2026

EverWatch Global ("EverWatch," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website everwatch.global or communicate with us regarding our Nagios platform stewardship, consulting, software licensing, or public sector services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). The types of information we collect include:

A. Information You Provide Directly to Us

  • Contact & Inquiry Data: Name, email address, phone number, organization name, job title, and details regarding your inquiry submitted via our contact forms, email, or phone lines.
  • Licensing & Procurement Information: Business billing details, CAGE/UEI identifiers (for public sector partners), node capacity requirements, and software renewal details required to process Nagios software quotes or renewals.
  • Code Audits & Technical Submissions: Monitoring check scripts, log files, AI prompts, profile.zip files, and similar configuration files uploaded or submitted to us for execution validation, security hardening, or code auditing.
  • Community Interactions: Usernames or account details provided when joining or interacting in our community platforms (e.g., our Discord server).

B. Information Collected Automatically

  • Log Data & Technical Identifiers: IP addresses, browser types, operating systems, referring URLs, pages viewed, and access timestamps collected automatically when navigating our website.
  • Cookies and Analytics: Basic session cookies to maintain website functionality and performance metrics.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services, including Nagios management, software licensing, and code auditing.
  • Process software quotes, orders, and node expansions directly or in coordination with Nagios Enterprises.
  • Respond to inquiries, support requests, and public sector/SDVOSB/WOSB contracting requests.
  • Communicate administrative details, account updates, or critical system notices.
  • Maintain website performance, audit traffic patterns, and safeguard our infrastructure against malicious activity.
  • Comply with legal, statutory, or regulatory obligations (such as U.S. government procurement compliance).

3. Custom Script & Code Audit Confidentiality

Any check plugins, configuration files, or proprietary scripts submitted to EverWatch for AI or manual code audits are treated as strictly confidential. We do not sell, train public AI models on, or publicly disclose client-submitted code or pipeline logic.

4. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. We may share information under the following limited circumstances:

  • Primary Software Vendors: As an official Nagios Premier Partner, we share relevant purchasing and licensing information with Nagios Enterprises to execute software issuance, maintenance renewals, or node expansions.
  • Service Providers: Trusted third-party vendors who assist in operating our website, managing hosting, or processing automated contact forms (e.g., form handlers, mail deliverability services), bound by strict confidentiality requirements.
  • Legal and Regulatory Compliance: When required by law, subpoena, or governmental authorities (including defense and federal contract audits).
  • Corporate Transactions: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Security of Your Information

We implement reasonable technical and organizational security measures - including encrypted communications, strict access controls, and operational best practices - designed to protect your personal and technical data from unauthorized access, disclosure, or misuse.

6. Third-Party Links & Services

Our website may contain links to external sites or third-party platforms (such as Discord, Nagios resources, or external documentation). We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party services you visit.

7. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, service active contracts, fulfill procurement recordkeeping requirements, or comply with statutory obligations.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or request the deletion of your Personal Information held by us.
  • Opt out of receiving promotional or marketing communications from us at any time by following unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

EverWatch Global
Email: [email protected]
Toll-Free Phone: 844.240.EVER (844.240.3837)
Website: everwatch.global